Why Choose Our Chatbot Development Company?
OTAKOYI can offer you over 9 years of technical expertise with nearly two hundred successfully finished projects. We understand how chatbot development is crucial in the modern business world, and, trying to keep up with the pace of progress, we have mastered this craft to the fullest.Our chatbot development services include Telegram, Facebook and Messenger, WhatsApp, and Slack bot development.
What's a Chatbot?
A chatbot is a software that is based on Artificial Intelligence (AI) and operates in the autonomous regime. Chatbots are designed to interact with people on the conversation matter, to simulate real-time communication. Whenever a user comes up with a request, a chatbot interprets and processes it and then provides a prompt and relevant response.
From a more technological perspective, chatbots are a modern stage in the evolution of the Question Answering system. Today, there are both voice and text chatbots that work via websites, mobile apps, messengers, and telephone.
- 1. Faster Communication
A chatbot is an optimum conversational tool since it eliminates any gaps in communication between a customer and service and provides instant replies.
- 2. Increased Productivity
Chatbots perform routine tasks efficiently. They allow users to get quick access to all necessary information without a hiccup.
- 3. Better Social Interaction
The main reason why users prefer talking to chatbots rather than to real people is that there is no feeling of judgment. Introverts often refuse to use a service only because they are anxious about communication with customer support workers.
- 4. Entertainment Factor
Chatbots are still something relatively new, and people are usually curious about them and amused talking to technology based on AI. Sometimes, users even write to chatbots just to kill time or get fun.
Our Chatbot Development Process
Our custom chatbot development process is divided into the following stages:
Here are a few projects that our chatbot development company had a hand in:
The goal was to optimize the flow of internal operations of a courier company, as well as keep its customers informed about the delivery process through push-notifications.
We developed a well-trained chatbot for online baking purposes. It assists users just like a customer service worker would, offering help when using the service and solutions for common problems.
A chatbot that serves as a guide for poker newbies. It asks players a set of questions to test their knowledge of the rules and peculiarities of the game. If a user successfully passes the majority of questions, the chatbot gives them bonus points and registers on the service.